RETURN & EXCHANGE POLICY

15-day Return Guarantee: We offer a 15-day return window for eligible items. If you're not completely satisfied with your purchase, you can return it within 15 days of delivery.

Eligible Items: To be eligible for a refund, the item must be in its original condition, unused, and in the same packaging as when you received it.

Refund Process: Please contact our customer support team to initiate a return. We will guide you through the process, including providing a return label if applicable.

Refund Options: You can choose to receive a full refund in the original payment method or store credit, which can be used for future purchases.

Return Shipping: If the return is due to your change of mind, you may be responsible for the return shipping costs. However, if the return is due to a mistake on our part, we will cover the return shipping.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a return and issue a replacement or refund.

Processing Time: Refunds will be processed within 7-10 business days from the date we receive the returned item.

Non-Refundable Items: Some items, such as personalized or customized products, are non-refundable unless they arrive damaged or defective.

Refund Conditions: We reserve the right to deny a refund if the returned item doesn't meet our return policy criteria.

Questions and Support: If you have any questions or need assistance with your return, please contact our customer support team.